Computerized maintenance management systems (CMMS) can minimize paperwork while keeping maintenance and service businesses organized. You may keep track of the types of work done, establish work priorities, and rate the importance of each piece of equipment by assigning different types of work orders. But how can you track down the ideal service? The main types of CMMS software work orders are compared in this article to assist you in identifying the best option for your organization.

How Does A CMMS System Work?

CMMS system

A CMMS database is its fundamental component. The information regarding the assets that a maintenance organization is responsible for maintaining, as well as the tools, supplies, and other resources needed to do so, are organized using a data model in the system. You can decide if it is advisable to replace or repair a piece of equipment by collecting and evaluating data about the kind of work order.

Work orders can assist you in keeping thorough records if you utilize enterprise asset management (EAM) software or computerized maintenance management software to track maintenance activities. Work orders created by using CMMS software are mostly used to request (usually in a formal way) maintenance work needed to be done. Additionally, work orders enable personnel to communicate vital details about the assignment.

For instance, a maintenance manager may decide that it would be appropriate to replace an asset if during the previous review it was discovered that several unplanned repairs should be done.

The Architecture Of A CMMS Software

CMMS software

The functionality of the majority of CMMS solutions might be quite similar. Some organizations desire more from their CMMS and aim to improve both asset performance and the decision-making process. The most rewarding procedures, however, are those that use sophisticated techniques.

A CMMS is of course centered around a database that supports an infinite number of concurrent accesses and requires processing in order to generate important documents like work reports, quotations, invoices, maintenance plans, etc. To facilitate a speedy start and enhance communication between the numerous stakeholders, including administration, field teams, accounting, buying, and of course client communication, parameterization, and data entry must be as straightforward as feasible.

Having a core team, or centered group is beneficial. Asset managers, business analysts, chief planners, as well as other representatives from the operations, engineering, and maintenance departments may be included in this group. Therefore, it makes sense for management to invest in a system that can be customized. But the first stage is to outline the desired outcome, develop a vision statement, and compile a list of advantages that will be realized once the project is operational.

Types Of CMMS/EAM Software Work Orders

Types of CMMS

Below you`ll find the list of the main work orders frequently used in CMMS software:

Cloud CMMS

You must consider how you want to host your CMMS while selecting it. If you have the required IT personnel to guarantee data security and the appropriate operation of the servers, you may pick a CMMS installed on your servers. The application’s editor stores the data without requiring any installation on your computer. Your CMMS will be accessible from anywhere at any time.

Open Source CMMS

Teams of experienced web developers that dedicate themselves full-time to the project create the CMMS used by the greatest editors. That’s exactly why a program with publicly available source code is known as an open-source CMMS. This enables the most passionate programmers to contribute and write lines of code to launch software that everyone may help to develop and modify.


Software as a service (SaaS), is considered to be a cloud-based model, where software is centrally stored by a provider and which is accessible on demand.

It is worth nothing, that SaaS is a pay-per-use approach. Thus, the price is based on the number of users and the functions used. Updates, maintenance, and technical support are typically supplied as part of a monthly subscription, which usually includes them all. Using a SaaS CMMS is a fantastic choice since you can choose the commitment period, the technical scope, and the user limit, with the option of future changes. In other words, both your productivity and your expenditures are in your hands.

General Work Order

Any maintenance operation that isn’t classified as preventive maintenance, inspection, emergency, or corrective maintenance – is referred to as a general work order. Tasks like assembling new equipment, disassembling old equipment, or even painting walls are all examples of general work orders. It might be anything as simple as rearranging the tables.

Preventive Maintenance

A planned routine maintenance operation carried out on a single asset or a group of assets is referred to as a preventative maintenance work order. Equipment is kept in its current condition and breakdown or degradation must be avoided via preventive maintenance. Such work orders specify the tools, guidelines, checklists, and notes needed to complete each activity. Additionally, PM orders might be done at predefined periods. Preventive maintenance helps reduce unplanned downtime and repair expenses.

The basic objective is to increase asset longevity and dependability, but most organizations find it far too complicated to manage manually. Both EAM and CMMS software solutions enable organizations to implement PM methods successfully.


Many maintenance departments include inspections in the work orders for preventive maintenance because they view inspections as a component of PM tasks. However, it also makes sense to consider inspections as a distinct category of work orders.

Inspection work orders, as the name implies, are used when you require the technicians to examine assets in order to look for minor issues before they might potentially develop into much larger issues. A specialist has to audit or examine an asset using a specified set of criteria. Inspections often have a time limit. A maintenance professional may find a problem during an inspection and then generate a new work order to address it.


Emergency work orders are used when something unexpected happens, such as a breakdown that needs to be fixed straight soon. This order usually involves pricey repairs and pricey unplanned downtime. After the job is finished, the maintenance specialist can include details about what happened, the reason why the breakdown occurred, what was done to fix it, and what can be done in order to prevent it from happening again.

Corrective Maintenance

To locate, isolate, and fix a defect so that the machinery, system, or equipment may be returned to its initial state, corrective maintenance has to be done. A corrective maintenance work order is often planned and scheduled. A work order for corrective maintenance could include an order for equipment repair, restoration, or replacement of a broken asset.


Implementing a CMMS will primarily optimize your business operations, assist in managing and tracking maintenance activities, extend asset lifecycle management, and manage costs. A CMMS enables improved resource allocation and management, maintains track of all maintenance operations, increases accountability, reduces organization interruption caused by equipment downtime, and preserves historical data on repairs and issues for better preventative maintenance scheduling. Business owners may save additional costs thanks to these control tools. You can make sure that your maintenance operations always run more effectively by automating processes and procedures.



How To Create Your Own CMMS System?

Improve your IT skills and algorithmic thinking. You’ll need to put in a few years of hard work to perfect your coding abilities. You could then be qualified to begin developing your own CMMS software. The good news is that you can discover a simpler method. The difficult job of developing a CMMS or EAM has already been completed for you by CMMS developers. Finding the one that works best for you is all that is required before putting it into practice.

Why Is CMMS So Important?

Work orders are, in many respects, the very cornerstone of any effective maintenance management system. They are the system’s building blocks; everything else is constructed from them. Work orders are used to allocate tasks and monitor their progress. The information from the work orders is subsequently added to the reports you need to see the overall maintenance picture. Keep in mind that losing control of your work orders means losing control of your entire business. There is no method for you to assign tasks and make sure the technicians are executing them correctly and on time.

What Is The Difference Between CMMS And EAM?

A computerized Maintenance Management System (CMMS) is used to manage the maintenance tasks required to increase the utility and profitability of an asset. The goals of a CMMS include streamlining and automating maintenance tasks and activities, preventing unscheduled downtime, increasing productivity, extending the useful life of assets, assisting technical and maintenance workers in being more effective and accountable, etc.

Enterprise asset management (EAM) offers more features than a CMMS. The capabilities of an EAM system are similar to those of a CMMS, however, EAM is more concerned with the complete asset lifetime. Planning an asset’s retirement and replacement are all EAM tasks. Beyond maintenance, the EAM software offers extra features to suit the demands of other departments. EAM software, for instance, may be used to monitor money spent on assets, including depreciation, accounts payable, invoicing, etc.

What Are Examples Of CMMS Usage?

To make it simpler to comprehend how each of these attributes interacts with the others. Here are a few instances of how CMMS is now being utilized in various sectors.

1. Manufacturing

Manufacturers who wish to increase equipment uptime, automate their maintenance management processes and maximize ROI should consider CMMS software. Everything may be automated with the help of a CMMS, including work orders, maintenance planning, asset/equipment management, vendor management, and more precise reporting for budgets and legal compliance.

2. Food Industry

In order to fulfill the demanding expectations of their consumers and the tight industry rules and laws, restaurants and fast-food franchises must optimize their maintenance operations, which presents several difficulties. CMMS software is used for managing plans, extending the useful lives of assets, minimizing equipment downtime, managing paperwork, and controlling procedures. Along with cost management and control, it aids firms in adhering to tight health and safety compliance laws.

3. Healthcare

Healthcare professionals are given the means by CMMS software to focus on caring for patients rather than worrying about minute issues like asset repair histories, preventative maintenance, and inspections. With the use of these technologies, the maintenance crew can remain on top of scheduled repairs and preventative maintenance to make sure that HVAC, emergency systems, and generators are operating effectively and according to compliance standards.

You May Also Like